Client Operating System
This is a 2-credit Unit intended for candidates who require an understanding of Client Operating Systems. It is designed to develop an understanding of the issues involved in installing and administering a client operating system. On completion of the Unit you should be able to:
- Install a client operating system
- Implement and administer resources
- Implement, manage and troubleshoot hardware devices and drivers
- Monitor and optimise system performance and reliability
- Configure and troubleshoot the desktop environment
- Implement, manage and troubleshoot network protocols and services
- Implement, monitor and troubleshoot security
In the first part of the course, you will study manual and automated installation of client operating systems, upgrading from older versions, applying post-installation upgrades and troubleshooting installation problems.
The second section covers implementing and administering resources, including monitoring, managing, and troubleshooting access to files and folders (including shared folders), connecting to local and network print devices and configuring and managing file systems
The third section covers implementing, managing and troubleshooting hardware devices and drivers. This includes disk devices, display devices, mobile computer hardware, input and output (I/O) devices, updating drivers and monitoring and configuring multiple processing units.
The fourth section covers monitoring and optimising system performance and reliability, including monitoring, optimising and troubleshooting system performance, managing and troubleshooting the use of offline files, optimising and troubleshooting the desktop environment, managing hardware profiles and recovering system and user data.
The fifth section covers configuring and troubleshooting the desktop environment, including configuring and managing user profiles, configuring support for multiple languages or multiple locations, managing applications by using windows installer packages, configuring and troubleshooting desktop settings and configuring and troubleshoot accessibility services
The sixth section covers implement network protocols and services, including configuring and troubleshooting the TCP/IP protocol, connecting to computers by using dial-up networking, connecting to resources using a web browser and configuring, managing and troubleshooting a firewall
The final section covers implementing, monitoring and troubleshooting security, including configuring, managing and troubleshooting file encryption, security configuration, local security policy, local user and group accounts and web browser security settings.
There will be a closed-book multiple-choice assessment covering all outcomes. You will be presented with a total of 40 questions and expected to answer 70% of these correctly. You will also be expected to keep a logbook recording the practical tasks you have carried out during the Unit. You must satisfy the requirements for these assessments in order to achieve the Unit.
