HNC/HND Business

Table of Contents

1. Business Accounting
2. Economic Issues: An Introduction
3. Marketing: An Introduction
4. Managing People and Organisations
5. Using Software Applications Packages
6. Information Technology Applications Software
7. Analysing and Presenting Complex Communication
8. Business Culture and Strategy
9. Business: Graded Unit 1
10. Business Law: An Introduction
11. Economics 1
12. Economics 2
13. Preparing Financial Forecasts
14. Information and Communication Technology in Business
15. Behavioural Skills for Business
16. Statistics for Business
17. Business: Graded Unit 2
18. Business: Graded Unit 3
19. Business Contractual Relationships
20. Publishing on the Internet
21. eCommerce: Introduction
22. eCommerce: Systems
23. Corporate Information Systems

Analysing and Presenting Complex Communication

Effective Oral and Written Communication skills are essential to promote good relationships and best working practice in a business environment. They are highly valued by employers. Effective reading, writing, listening and talking is the basis of communicating with others.

This Unit will focus on the practical approaches to successful communication in the workplace. You will read business texts critically, examining not just the content, but the format, layout and style of a written text, and you will evaluate its strengths and any weaknesses. You will produce business documents such as reports, specifications, proposals and minutes. You will study group processes and the formal proceedings involved in meetings, and learn how to analyse situations and make and implement decisions. You will learn the uses and formats of record keeping. You will also learn how to present information effectively to other people, and how to respond to their comments and questions.

Candidates will need to demonstrate skills by summarising and evaluating in detail a complex business text which is concerned with the presentation, analysis and synthesis of a substantial amount of information. They will also need to produce one or more business documents presenting and analysing information on a complex issue. A minimum of 1500 words, should be produced in controlled conditions, meet an agreed brief and be in a prescribed format.

Candidates will be required to take part in and document a formal meeting which involves at least four others and which has a clear remit involving analysis and decision making relating to a complex vocational issue. A detailed observation checklist and/or a video recording will be retained as evidence of performance.